Privacy contact
For a privacy request, identify the account, message or submission involved and the action you want us to consider. We may need to verify your identity before acting.
Who this policy covers
This policy applies to the TVL Health website operated as part of The Viral Lines. It covers information processed through public pages, reader and contributor accounts, article-submission tools and contact forms.
A third-party website, social network, WhatsApp service or embedded platform has its own privacy practices. Review that provider’s policy before giving it information.
Information we may collect
Account information
Name, username, email, phone number, profile details, account status and authentication records, including one-way password hashes rather than readable passwords.
Contributor material
Article drafts, images, bylines, source details, disclosures and communication about a submission.
Contact information
Name, email, optional phone number, enquiry type, message and the time it was submitted.
Technical information
IP address, browser or device details, requested pages, timestamps, referring pages, error records and security logs generated by servers or analytics tools.
Do not send medical records, government identity documents or other highly sensitive information through the general contact form.
How information may be used
- Provide, secure and troubleshoot the website and account features.
- Review, edit, attribute and administer contributor submissions.
- Reply to enquiries, correction reports, privacy requests and partnership messages.
- Measure aggregate readership and improve navigation, performance and content decisions.
- Detect abuse, enforce site terms, preserve records and meet lawful obligations.
Retention and security
We aim to keep personal information only for as long as reasonably needed for the purpose collected, record-keeping, dispute handling, security or legal requirements. Publication archives and associated attribution may remain available for editorial integrity.
We use administrative and technical safeguards appropriate to a web publication, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and privacy requests
Depending on where you live, applicable law may give you rights to ask about, access, correct, delete, restrict or object to certain processing, or to withdraw consent. These rights can have legal exceptions, including freedom of expression, public-interest archiving and record-keeping duties.
- Use account settings for information you can update directly.
- Use browser controls to manage cookies and analytics identifiers.
- Select “Privacy request” on the contact form and describe the request clearly.
- Include enough information for us to locate the relevant account or record without sending unnecessary sensitive data.
Children and international processing
TVL Health is a general-audience publication and is not designed to collect personal information from young children. A parent or guardian who believes a child submitted personal information can contact us for review.
Readers are worldwide, while our offices and primary operations are in India. Service providers may process information in other locations under their own infrastructure and applicable safeguards.
Policy changes and contact
We may update this policy when site features, providers or legal requirements change. The date at the top identifies the current version.
Privacy enquiries can be sent through the contact page, by email or by phone. We may request reasonable verification before disclosing or changing account information.